CareerPlan

Sr. Platform Performance Support Engineer

Guadalajara, MexicoFull-time2026-10-13 → 2026-11-10

Core

Design and implement platform mechanisms to ensure transaction integrity, availability, and resilience across a three-tier distributed architecture (edge, in-store, cloud) using AI-enabled automation.

Role type

Senior Platform Performance Support Engineer (IC)

Builds

Production-grade reliability, observability systems, and automated validation pipelines for a unified commerce platform.

Domain

Retail technology, distributed systems, performance engineering

Required skills

Java, Node.js, distributed systems architecture, performance engineering, reliability engineering, Kubernetes, debugging and profiling, SLO/SLI definition, CI/CD integration

Preferred skills

AI-enabled automation, fault injection, event-driven architectures, structured observability, intermittent connectivity optimization

Technologies

Java, Spring, SpringBoot, Node.js, Kubernetes, Docker, MongoDB, Git, Maven, CI/CD pipelines

Responsibilities

Design platform mechanisms for transaction integrity and availability; define failure-mode strategies and latency budgets; engineer patterns to prevent cascading failures; build systems to measure throughput and resource saturation; develop AI-enabled validation systems; integrate non-functional quality gates into CI/CD; architect structured telemetry and improve root-cause detection; implement platform components in Node.js and Java.

Seniority

Senior, hands-on IC