Product Support Engineer - (Sustainment/Reliability/Maintainability)
Core
Develop and implement comprehensive sustainment strategies, maintenance plans, and technical data packages for advanced defense hardware systems to ensure operational readiness and longevity.
Role type
Senior IC Product Support Engineer (Sustainment/Reliability)
Builds
Sustainment plans, technical data packages, Service Bills of Materials (SBOM), and support equipment lists for defense products.
Domain
Defense technology / Hardware systems engineering
Required skills
Integrated Product Support (IPS) principles, mechanical/systems engineering, CAD software, Product Lifecycle Management (PLM), military standards compliance, technical data management
Preferred skills
Maintenance Task Analysis (MTA), Reliability Centered Maintenance (RCM), Contractor Logistics Support (CLS), Siemens NX, Teamcenter, JIRA, Oracle ERP, unmanned systems experience
Technologies
CAD, PLM, JIRA, Oracle ERP, Siemens NX, Teamcenter
Responsibilities
Develop ground-up sustainment plans for specific products; Partner with operations and engineering teams to define maintenance strategies; Create and maintain Service Bills of Materials (SBOM) and technical manuals; Collaborate with design teams to integrate design-for-supportability concepts; Serve as primary point of contact for sustainment matters; Travel for on-site support and field deployments
Seniority
Senior, hands-on IC