Product Operations Specialist, Air Defense C2
Core
Operational connective tissue between field, product, and engineering for the Air Defense C2 compute program, ensuring systems of record align with physical hardware reality.
Role type
Product Operations Specialist (Defense Hardware)
Builds
Operational backbone connecting deployed fleet to build/ship/sustain teams for Air Defense C2 systems
Domain
Defense / Air Defense / Command & Control
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
process improvement, data-to-insight translation, cross-functional coordination, multi-system proficiency (ERP/CRM/Project tools), incident triage, basic Linux CLI diagnostics
Preferred skills
feedback loop ownership, dashboarding (SQL/Tableau), Linux CLI, hardware scaling, defense logistics, IAMD concepts
Technologies
Salesforce, JIRA, Airtable, Oracle, Odoo, Linux CLI
Responsibilities
Maintain single source of truth for fleet status and lifecycle metrics, improve SOPs and tracking workflows, coordinate incident triage and hardware swaps, translate field data into prioritized feedback for engineering
Seniority
Mid-level, hands-on IC
