Director, Supply Chain Management
Core
Build and lead the operating infrastructure to bring AI hardware products to market, scale them globally, and support them throughout their lifecycle.
Role type
Director, Supply Chain Management (Hardware/Semiconductor)
Builds
Global supply chain operations, product certification roadmaps, S&OP processes, and end-to-end RMA/customer operations models.
Domain
Hardware, Semiconductors, AI Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global supply chain strategy, Sales & Operations Planning (S&OP), Return Merchandise Authorization (RMA) management, cross-functional stakeholder alignment, process design from ambiguity, data-driven decision making, team building and leadership.
Preferred skills
Experience in rapidly growing hardware businesses, knowledge of regulatory bodies and test labs, ability to manage complex workflows under uncertainty.
Technologies
None explicitly listed (focus on processes and systems)
Responsibilities
Drive cross-functional processes for global product certification and market readiness; Own and mature the company's S&OP process; Build and own the end-to-end global RMA and customer operations model; Establish processes, systems, KPIs, and governance to scale operations; Lead cross-functional execution with Sales, Product, Engineering, Quality, Finance, and Manufacturing teams.
Seniority
Director, strategic leadership with hands-on ownership
