Head of Data Operations
Core
Lead the Data Academy and Data Desk to enable elite data talent and serve as the internal residency for high-impact analysts and engineers.
Role type
Senior leadership IC (Head of Data Operations)
Builds
Internal training curriculum, technical onboarding systems, and automated self-service tools for the Data Product team
Domain
Data operations, talent enablement, and technical training
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL, LookML, AWS (Redshift, S3, Glue), technical training program design, recruitment strategy, SLA management, system automation, mentorship
Preferred skills
Experience in global consultancy, high-growth tech enablement, or technical institution leadership (e.g., Moringa School, Andela)
Technologies
SQL, LookML, AWS, Redshift, S3, Glue
Responsibilities
Oversee rotation curriculum and technical onboarding systems; lead selection and onboarding of regional Data Operations Leads; establish technical standards (Sun King Data Standard); set global strategy for the Data Desk including SLA performance; partner with Data Product team to define SOPs; lead transition of manual tasks to automated tools; mentor regional Data Operations Leads
Seniority
Senior, hands-on IC with management responsibilities