Field Service Technician
Core
Install, maintain, troubleshoot, and repair electro-mechanical and networked robotic units at customer sites (salons, retail stores, hotels) in NYC and Northern New Jersey.
Role type
Field Service Technician (Electro-mechanical Systems)
Builds
Autonomous manicure robots for retail and salon environments
Domain
Robotics / Beauty Technology / Field Service
Deliverable
physical/clinical work
Required skills
Electro-mechanical system troubleshooting, Linux/Raspberry Pi navigation, Networking fundamentals (TCP/IP, VLANs, DNS/DHCP), Schematic interpretation, Diagnostic tool proficiency (multimeters, oscilloscopes), Systematic fault isolation
Preferred skills
None stated
Technologies
Linux, Raspberry Pi, TCP/IP, VLANs, DNS, DHCP, Multimeters, Oscilloscopes, Network analyzers
Responsibilities
Perform on-site installation, commissioning, preventive maintenance, and repair of electro-mechanical and networked systems; Diagnose and resolve hardware, software, electrical, and network-related issues; Configure, test, and validate network connectivity including LAN/WAN, switches, routers, and communication protocols; Decommission failed units and return them to headquarters; Maintain accurate service records, work orders, and documentation in the field management system; Assemble consumable components and deliver to in-field locations; Manage parts inventory, tools, and test equipment assigned to territory
Seniority
Mid-level, hands-on IC