Product Operations Manager, Maritime
Core
Build and lead the Product Operations function to ensure reliability and readiness of autonomous maritime platforms (undersea vehicles, seabed sensors) by managing incident lifecycles, analyzing fleet telemetry, and driving system upgrades.
Role type
Senior Product Operations Manager (Maritime Systems)
Builds
Autonomous undersea and surface vehicle fleets (Dive-LD, Dive-XL, Copperhead, Seabed Sentry)
Domain
Defense technology / Maritime robotics / Electromechanical systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Technical leadership, incident management, root cause analysis, fleet telemetry analysis, cross-functional collaboration, process standardization, debugging complex electromechanical issues
Preferred skills
Undersea munitions/UUV deployment experience, naval operations familiarity, Linux CLI, observability tools (Grafana, Jira), data analytics (SQL, Palantir), military/DoD experience, technical project management
Technologies
Lattice OS, Grafana, Jira, Git, Palantir Foundry, SQL
Responsibilities
Lead and mentor the Product Operations team to triage and resolve technical incidents; Partner with engineering to translate field failure data into system upgrades; Oversee collection and analysis of fleet health data to predict failures; Act as a translator between engineering, business stakeholders, and military operators; Manage communications for high-priority incidents; Standardize and scale sustainment operations playbooks
Seniority
Senior, hands-on IC with leadership responsibilities