Product Operations Technical Specialist, Maritime
Core
Ensure reliability and readiness of autonomous undersea and surface maritime systems by triaging technical incidents, analyzing fleet telemetry, and driving design improvements based on field failure data.
Role type
Senior IC Product Operations Technical Specialist (Maritime Systems)
Builds
Autonomous undersea vehicles, seabed sensors, and command-and-control systems for military customers
Domain
Defense / Maritime Robotics / Electromechanical Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
debugging complex electromechanical issues, root cause analysis, fleet telemetry analysis, incident lifecycle management, technical translation between engineering and operators, process standardization
Preferred skills
UUV deployment experience, naval operations familiarity, Linux CLI, observability tools (Grafana, Jira), data analytics (SQL, Palantir), project management
Technologies
Linux CLI, Grafana, Jira, Git, SQL, Palantir Foundry
Responsibilities
Triage and resolve technical incidents across the global Maritime fleet; Partner with engineering to translate field telemetry into system upgrades; Oversee collection and analysis of fleet health data; Act as translator between engineering, business, and military operators; Manage communications for high-priority incidents; Standardize sustainment operations playbooks
Seniority
Senior, hands-on IC