Public Health Medical Case Manager, Infectious Disease
Core
Provides medical case management services for HIV-positive patients, conducting acuity assessments, developing individual service plans, and facilitating referrals to social services and healthcare providers.
Role type
Public Health Medical Case Manager (HIV)
Builds
Individual Service Plans (ISPs) and care coordination pathways for HIV patients
Domain
Public Health / Infectious Disease (HIV)
Deliverable
client delivery
Required skills
Acuity assessment, income verification, risk assessment, service plan development, patient advocacy, referral coordination, data documentation, EMR management
Preferred skills
Bilingual-bicultural, multicultural assessment, harm reduction counseling, immigration/refugee support
Technologies
EMR, Microsoft Office (Outlook, Excel)
Responsibilities
Conduct comprehensive acuity assessments based on MDPH tools; collect and verify income eligibility every 6 months; develop and update Individual Service Plans (ISPs); refer patients to appropriate service tiers; coordinate benefits and insurance coverage; monitor patient progress and adherence; document all encounters and interventions in the EMR; collaborate with multidisciplinary teams; assist with immigration and refugee issues.
Seniority
Mid-level, hands-on IC