Supervisor, Data Center Operations
Core
Oversee the health and performance of server and network infrastructure across data centers and global points of presence, leading a team of technicians to optimize MTTD and MTTR metrics.
Role type
Senior IC data center operations supervisor
Builds
Physical server and network infrastructure, data center operations
Domain
Data center operations / Hardware infrastructure
Deliverable
physical/clinical work
Required skills
Server hardware maintenance, Network infrastructure troubleshooting, Team leadership, SOP development, Safety protocol enforcement, Asset management, Ticket management, Cross-functional collaboration
Preferred skills
Linux shell navigation, Scripting (Python/Bash), Structured cabling, Power and cooling concepts, Project leadership
Technologies
Jira, Linux, Python, Bash
Responsibilities
Lead and mentor data center technicians, Oversee installation and maintenance of server/network hardware, Manage power supply cabling and fiber optics, Develop and enforce SOPs, Coordinate hardware intake and repair, Manage inventory and asset tracking, Resolve operational tickets, Design network layouts, Provide on-call support for critical events
