NX CAD Support Engineer
Core
Establish, maintain, and optimize the Siemens NX CAD environment to support engineering and manufacturing teams in designing defense solutions.
Role type
Senior IC CAD Support Engineer (NX/SolidWorks)
Builds
Standardized, performant CAD workstations and environments for design teams
Domain
Defense technology / CAD/PLM administration
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Siemens NX administration, SolidWorks support, IT helpdesk triage, CAD/PLM troubleshooting, user onboarding, technical documentation, security compliance, stakeholder communication
Preferred skills
Teamcenter PLM administration, advanced NX customization (templates, role-based settings), multi-user deployment configuration
Technologies
Siemens NX, SolidWorks, Jira Service Desk, Teamcenter
Responsibilities
Develop and optimize NX CAD environment configurations; resolve Tier 1/2 CAD support tickets; manage helpdesk queue and SLAs; onboard new hires with CAD workstations; create self-service documentation; provide training and mentorship; coordinate configuration projects with engineering and external providers; ensure compliance with security and regulatory standards
Seniority
Mid-Senior, hands-on IC