Field Service Technician
Core
Install, maintain, troubleshoot, and repair dental equipment for healthcare professionals to ensure efficient practice operations.
Role type
Field Service Technician (Dental Equipment)
Builds
Operational dental equipment and patient care infrastructure
Domain
Healthcare / Dental / Field Service
Deliverable
physical/clinical work
Required skills
troubleshooting, problem-solving, customer relationship building, safety compliance, autonomous work, CRM/system usage
Preferred skills
Restricted Electrical Licence, electrical/electronic qualifications, dental industry experience, service management system experience
Technologies
CRM systems, service management systems
Responsibilities
Installing, servicing, troubleshooting, and repairing dental equipment; responding to customer service requests and technical callouts; delivering on-site customer service and support; identifying and resolving technical issues efficiently and safely; building strong relationships with customers; collaborating with cross-functional teams; maintaining compliance with regulatory and safety requirements
Seniority
Individual Contributor, mid-level to senior