Product Operations Specialist - SkillBridge
Core
Maintain the health of deployed defense technology assets by managing incidents, performing root cause analysis, and providing data-driven decision support to cross-functional teams.
Role type
Product Operations Associate (Defense Systems)
Builds
Lattice OS and deployed air defense fleet sustainment
Domain
Defense technology / AI / Autonomous systems
Deliverable
Dashboards & analysis
Required skills
Incident triage, root cause analysis, data analysis, project management, cross-functional coordination, technical communication
Preferred skills
Linux CLI, STEM background
Responsibilities
Identify, triage, troubleshoot, and escalate incidents affecting deployed air defense assets; Initiate root cause analysis and produce trend analyses of aggregated incident data; Analyze and communicate data and trends relevant to asset health and performance; Collaborate with teams to sustain and modernize the fleet through hardware and software maintenance; Execute projects to enhance fleet sustainment processes and infrastructure
Seniority
Mid-level, hands-on IC
