Product Support Engineer
Core
Install, configure, administer, and troubleshoot Linux/Windows virtual machines running Java applications for a federal government client.
Role type
Senior IC Product Support Engineer (System Administration)
Builds
Production Java applications and supporting infrastructure for federal agencies
Domain
Federal Government IT / Cybersecurity
Deliverable
production ML models | product features | infrastructure
Required skills
Linux administration, Java application troubleshooting, Bash scripting, SQL querying, web server management (Jetty/Apache/IIS), networking, PKI/certificate management, disaster recovery, log analysis
Preferred skills
None stated
Technologies
Linux, Windows, Java, Bash, MySQL, MSSQL, Jetty, Apache, IIS
Responsibilities
Install, update, configure, and monitor virtual machines; troubleshoot system errors and log files; test new software releases; manage configuration and backup/recovery operations; collaborate with software engineers on design compatibility; create Standard Operating Procedures; provide weekly status reports
Seniority
Mid-Senior, hands-on IC