Medication Adherence Program (MAP) Technician (Outpatient)
Core
Dispense and package complex medication regimens for patients enrolled in a Medication Adherence Program, coordinating with providers and pharmacists to ensure compliance and resolve insurance/processing issues.
Role type
Pharmacy Technician (Medication Adherence Program)
Builds
Organized medication packages for patients with complex regimens
Domain
Healthcare / Retail Pharmacy
Required skills
Pharmacy Technician registration, PTCB or ExCPT certification, prescription adjudication, insurance verification, Epic system navigation, patient communication, multi-tasking
Preferred skills
Associate or Bachelor's degree, 4+ years outpatient pharmacy experience, QS1/EPIC system experience, knowledge of 340B drug program, complex disease state therapies
Technologies
Epic, QS1, MMIS, Trizetto, Microsoft Office (Excel, Word, Access, Outlook)
Responsibilities
Capture and support patient prescription requests, coordinate prescription processing and insurance adjudication, navigate electronic medical records, follow up on patient enrollment and delivery, act as interface between providers, patients, and insurers, perform quality assurance checks
Seniority
Mid-level, hands-on IC