Senior Pharmacy Support & Fulfillment Specialist - CHS, Randolph
Core
Providing pharmacy services within a mail-order pharmacy context, including patient profile review, prescription processing, and order fulfillment via mail, courier, or pickup.
Role type
Senior pharmacy support and fulfillment specialist
Builds
Prescription orders dispensed to patients via mail, courier, or pickup
Domain
Healthcare / Pharmacy
Required skills
medication reconciliation, therapy duplication review, medication synchronization, insurance and billing issue resolution, patient profile management, refill processing, adherence check-ups, EMR navigation, provider communication, inventory control system management, automation operation
Preferred skills
Advanced Pharmacy Technician certification (CphT-Adv), experience in outpatient and inpatient pharmacy services, data-driven performance improvement
Technologies
Electronic Medical Record (EMR), inventory control systems, Microsoft Office (Word, Excel, PowerPoint, Outlook)
Responsibilities
Review patient profiles for duplication of therapy and medication synchronization; process prescription orders and resolve insurance/billing issues; provide outbound therapy adherence check-ups and refill processing; navigate EMR for prior authorizations; communicate with providers and managers; train new team members
Seniority
Senior, hands-on IC