Customer Banking Specialist - Hurstville
Core
Deliver seamless banking experiences and holistic financial solutions to personal and small business customers in a retail branch setting.
Role type
Retail Banking Specialist (Customer Service)
Builds
Customer accounts, credit applications, and financial advice solutions for CommBank's retail customers.
Domain
Financial Services / Retail Banking
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem-solving, in-branch technology demonstration, risk management awareness
Preferred skills
Chinese language skills, experience in Financial Services/Retail/Hospitality
Responsibilities
Conduct in-depth conversations about customer banking needs, support account maintenance and credit applications, demonstrate digital banking options, solve customer problems while adhering to risk-adverse processes
Seniority
Individual Contributor