Senior Manager, Customer Supply Chain Collaboration - Americas
Core
Senior leadership role shaping the operating model for strategic retail partners and Amazon business, driving end-to-end supply chain execution and operational excellence.
Role type
Senior Manager, Customer Supply Chain Collaboration
Builds
Strategic account operating models, governance frameworks, and scalable operational processes for retail and Amazon channels.
Domain
Beauty industry, Consumer Packaged Goods (CPG), Supply Chain, E-commerce
Required skills
Strategic account management, Cross-functional leadership, Financial acumen (P&L, cost-to-serve), Process improvement, Stakeholder influence, Team management, Data analysis, ERP systems proficiency
Preferred skills
Beauty/CPG industry background, Amazon Seller/Vendor Central experience, 3PL management, Advanced Excel/PowerPoint
Technologies
NetSuite, SAP, Amazon Seller Central, Amazon Vendor Central, Excel, PowerPoint
Responsibilities
Lead monthly operational reviews and Quarterly Business Reviews (QBRs) with strategic accounts, Own operational issue management and escalation, Provide senior-level leadership and oversight of Amazon U.S. and UK operations, Drive joint continuous improvement initiatives with retail partners, Manage and develop the Manager, Amazon Operations, Represent Operations in senior-level customer discussions
Seniority
Senior Manager, People leadership (managing managers)
