Content Workflow Analyst
Core
Monitoring, managing, and supporting IT platforms for newsroom, on-air, and streaming workflows to ensure smooth broadcast and digital delivery.
Role type
Senior IT Operations Analyst (Broadcast/Media Technology)
Builds
Resilient newsroom, streaming, and on-air technology solutions for linear, OTT, and digital-first production models.
Domain
Broadcast media, live streaming, and IT operations
Deliverable
Infrastructure
Required skills
Broadcast/media technology support, IT service management (ITIL), incident/problem management, root cause analysis, ServiceNow CMDB, cloud/hybrid environments, live production troubleshooting, process improvement
Preferred skills
CUEZ or similar live production tools, control room automation, contribution/distribution systems
Technologies
ServiceNow, CUEZ, cloud platforms, streaming infrastructure, newsroom systems
Responsibilities
Design and operate newsroom/streaming platforms; partner with engineering/digital teams to forecast capacity; troubleshoot live broadcast issues; document workflows and runbooks; implement monitoring/alerting automation; maintain application inventories in CMDB; analyze trends to improve stability.
Seniority
Mid-to-Senior, hands-on IC