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AI Factory Customer Engineer

Sydney, Australia💼 Full-time🗓 2026-07-09 → 2026-07-31

Core

Bridging the gap between customers and Armada's Product/Engineering teams to translate complex AI infrastructure requirements into practical solutions for modular data center and liquid-cooled AI Factory deployments.

Role type

Senior IC Customer Engineer (AI Infrastructure)

Builds

Modular Data Centers (MDCs), liquid-cooled data center designs, and GPU-based systems for enterprise, industrial, and energy sectors.

Domain

Edge AI infrastructure, modular data centers, liquid cooling, renewable energy.

Deliverable

product features

Required skills

Deep technical credibility in data center and infrastructure, expertise in liquid-cooling and modular data centers, knowledge of NVIDIA architecture, ability to translate complex technical concepts, rack-level design and system architecture understanding, stakeholder management.

Preferred skills

Experience with AI-focused datacenter co-location providers or Neocloud operators, background in renewable energy or upstream oil and gas, ability to lead technical demonstrations and proof-of-concepts.

Technologies

NVIDIA, Modular Data Centers (MDCs), liquid-cooled systems.

Responsibilities

Act as the primary technical interface between customers and Armada's Product and Engineering teams; Provide expert technical guidance on Armada's AI Factory products; Understand customer workloads and advise on rack-level design and deployment tradeoffs; Lead technical demonstrations, proof-of-concepts, and workshops; Cultivate trusted-advisor relationships with customer engineering and infrastructure stakeholders; Enable field and sales teams by simplifying complex technical concepts.

Seniority

Senior, hands-on IC

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