Relationship Support Officer
Core
Provide phone and email support for client account maintenance requests, resolve enquiries, and process sensitive transactions for Catholic organisations.
Role type
Client Services Officer (Transaction Banking)
Builds
Account maintenance and transaction processing for Catholic parishes, schools, and social service providers
Domain
Financial services / Non-profit sector
Required skills
Customer service, transaction banking, account administration, problem-solving, time management, written communication, verbal communication
Responsibilities
Process account maintenance requests, resolve client enquiries, handle domestic and international transactions, support Relationship Managers, ensure compliance obligations
Seniority
Entry to Mid-level, full-time contract
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