Data Analyst – Quality & Customer Satisfaction
Core
Analyze manufacturing and warranty data to identify quality issues, forecast defects, and drive product performance improvements.
Role type
Data Analyst (Quality & Customer Satisfaction)
Builds
Quality tracking reports, predictive insights, and data-driven recommendations for engineering teams.
Domain
Manufacturing / Automotive / Engineering
Deliverable
dashboards & analysis
Required skills
Statistical analysis, Power BI, SQL, Python, R, Azure Analytics, Data modeling, Anomaly detection
Preferred skills
Machine learning techniques (classification, regression, clustering), Large dataset management
Technologies
Power BI, SQL, Python, R, Azure Analytics, Jupyter Notebook, Apache Spark
Responsibilities
Analyze data using statistical techniques to support quality improvement initiatives; Identify emerging product quality issues and contribute to early detection and forecasting; Structure and interpret data to support problem-solving and business decision-making; Partner with product quality leaders to provide insights that improve product performance and uptime; Develop and implement analytical methodologies to enhance quality tracking and reporting; Communicate findings through clear data storytelling to represent the voice of the customer.
Seniority
Mid-level, hands-on IC