Mission Operations Specialist
Core
Frontline technical representative supporting internal R&D, deployed systems, and customer operations by fielding and troubleshooting software and hardware capabilities in operational environments.
Role type
Mission Operations Specialist (Technical Field Support)
Builds
Tactical deployment of CHAOS Industries systems for military, government, and commercial customers
Domain
Defense technology, tactical communications, networking, sensors, UAS, C2 systems
Deliverable
client delivery
Required skills
Hardware troubleshooting, software troubleshooting, networking troubleshooting, system integration, tactical communications knowledge, UAS knowledge, C2 systems knowledge, AI-enabled platforms knowledge, risk mitigation planning, overseas engagement navigation
Preferred skills
Radar knowledge, RF knowledge, weapons systems knowledge, defense technology knowledge, military background, FSR experience, FAE experience, Systems Engineer experience, Solutions Engineer experience, Technical Operations Engineer experience
Technologies
Microsoft Office, Slack, Teams, Zoom
Responsibilities
Coordinate, plan, and setup for internal R&D testing, customer demonstrations, exercises, and deliveries; Support installation, configuration, integration, and fielding of company systems; Cross-functionally coordinate with logistics, engineering, and program teams; Lead basic system troubleshooting with confidence; Escalate complex technical issues to engineering teams with detailed reproduction steps and operational context
Seniority
Mid-level, hands-on IC
