Salesforce Administrator
Core
Primary owner of the Salesforce platform driving user adoption, system enhancements, automation, reporting, and data integrity to improve sales, service, and operational processes.
Role type
Senior Salesforce Administrator
Builds
Scalable Salesforce solutions, business process automation, reports, dashboards, and integrations
Domain
Financial Services / Insurance / CRM
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce configuration, security model management, Flow automation, data governance, integration support, requirement gathering, release management, Einstein/AI feature implementation
Preferred skills
Apex, SOQL, Lightning Web Components, Sales/Service/Experience/Financial Services Cloud, regulated industry experience, AI-enabled capabilities
Technologies
Salesforce Flow, Approval Processes, Dynamic Forms, Lightning Experience, APIs, middleware, Einstein, Agentforce, Copilot
Responsibilities
Manage user management, security, profiles, permission sets, roles, and sharing rules; Configure and maintain objects, fields, page layouts, validation rules, record types, and flows; Design and optimize business process automation; Partner with stakeholders to translate business needs into solutions; Create and maintain reports, dashboards, and analytics; Manage data quality through governance, deduplication, and cleansing; Support and maintain integrations with third-party applications; Coordinate testing, deployment, and release management; Evaluate and implement new Salesforce features including Einstein; Develop user documentation and training materials; Monitor system performance and provide advanced support
Seniority
Senior, hands-on IC
