Shop Supervisor
Core
Lead a retail operation for a charity thrift store, managing staff, volunteers, and daily sales to fund community care programs.
Role type
Retail Supervisor
Builds
Retail store operations and sales
Domain
Retail / Non-profit / Charity
Deliverable
product features
Required skills
Retail management, staff coaching and mentoring, customer service, visual merchandising, stock control, problem solving, business systems/POS usage
Preferred skills
Hospitality management background, online marketing knowledge, Microsoft Office proficiency
Responsibilities
Manage all aspects of a retail operation and delegate responsibilities, work with staff and volunteers to review pricing and visual merchandising, maintain communication channels and assist with customer complaints, identify issues and opportunities based on feedback, set objectives and prioritize tasks, coach and develop direct reports daily
