Onsite Field Services Technician, Voisey’s Bay, NL
Core
Onsite IT technician providing hardware/software support, system maintenance, and user training in a remote mining facility.
Role type
Onsite Field Services Technician
Builds
Maintains and supports complex technology estates and systems for mining operations
Domain
Mining / Industrial IT
Required skills
Windows 10/11 support, Office 365 administration, Microsoft Intune, hardware troubleshooting, network troubleshooting, ServiceNow, mobile device management
Preferred skills
CompTIA A+, CompTIA Network+/CCNA, Cisco Call Manager, Lenovo/Dell hardware, industrial environment experience, radio systems
Technologies
Windows 10, Windows 11, Office 365, Microsoft Intune, ServiceNow, Cisco Call Manager, Android, iOS, Samsung Knox
Responsibilities
Resolve escalated technology problems, coordinate IMAC activities, provide technical support for project work, guide and train client population on systems, maintain systems documentation
Seniority
Mid-level, hands-on IC