Soporte y administración de Microsoft 365
Core
Administrar y mantener infraestructuras Microsoft 365 complejas, resolviendo incidencias críticas y proporcionando soporte VIP a usuarios de dirección.
Role type
Senior Microsoft 365 Administrator (L2-L3)
Builds
Exchange Online, Microsoft Teams, SharePoint Online, OneDrive environments
Domain
IT Services / Cloud Infrastructure
Required skills
Exchange Online administration, SharePoint Online management, Microsoft Teams configuration, mass email migration, Microsoft Defender, DLP, Microsoft Purview, Power Automate, ServiceNow
Preferred skills
MS-900, MS-102, ITIL certifications, Power Apps, Power BI
Technologies
Microsoft 365, Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Microsoft Defender, Microsoft Purview, ServiceNow, Power Platform
Responsibilities
Administer mailboxes, migrations, and retention policies in Exchange Online; Configure and maintain Teams channels and meeting policies; Manage SharePoint sites, permissions, and OneDrive sync; Provide VIP support to executive users; Monitor environment health and generate usage reports; Resolve L2/L3 incidents and escalate when necessary; Participate in on-call rotations for critical situations
Seniority
Senior, hands-on IC
