Sr. ServiceNow Developer
Core
Sr. ServiceNow Developer acting as technical authority for enterprise ServiceNow implementations, ensuring platform stability, performance, and scalable solutions.
Role type
Senior IC ServiceNow Developer
Builds
ServiceNow platform implementations, enhancements, and customizations for global enterprises and public sector organizations
Domain
Enterprise IT Service Management (ITSM), IT Operations Management (ITOM), and Application Modernization
Required skills
ServiceNow platform development, JavaScript, Glide APIs, REST/SOAP integration, performance tuning, security best practices, data transformation strategies
Preferred skills
ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist – ITOM
Technologies
ServiceNow, Flow Designer, Integration Hub, MID Server, Service Catalog, Workflows
Responsibilities
Act as overall technical owner for ServiceNow implementations; Define technical and development guidelines; Review and approve technical scripts and configurations; Ensure platform performance, security, and upgrade readiness; Lead complex customizations while minimizing technical debt; Handle advanced troubleshooting and production issues; Lead customer technical discussions and design workshops; Translate business requirements into technical solutions; Provide technical guidance and set realistic expectations; Act as escalation point for critical issues; Guide team members on design decisions; Ensure timely delivery aligned with scope and quality benchmarks
Seniority
Senior, hands-on IC
