Network Delivery Lead
Core
Accountable service integrator and trusted network advisor connecting customer priorities with DXC delivery execution across Network Operations, Engineering, Architecture, Security, Cloud, and vendors.
Role type
Senior IC Network Delivery Lead
Builds
Network services, cloud migrations, and IT estate modernization for enterprise customers
Domain
IT Services / Network Operations / Cloud
Required skills
Service governance, Incident management, Problem management, Change enablement, Configuration management, Monitoring & observability, Capacity planning, Lifecycle management, Resilience planning, Security compliance
Preferred skills
Vendor/carner ecosystem management, Automation adoption, Digital twin usage
Technologies
ServiceNow, NSD, NEURA, Zero Trust, Digital Twin
Responsibilities
Establish service governance models and RACI matrices; Lead critical incident coordination and post-restoration actions; Produce evidence-based Root Cause Analyses (RCAs); Provide delivery assurance for high-risk changes; Maintain accurate network configuration and asset data; Monitor capacity, performance, and service experience trends; Coordinate lifecycle plans for hardware and software; Ensure disaster recovery and continuity testing; Embed security baselines and Zero Trust principles.
Seniority
Senior, hands-on IC
