Quality Team Lead
Core
Define and implement Enterprise Quality Strategy, establish Quality Governance Framework, and lead QA/Test teams to drive continuous improvement in telecom platforms.
Role type
Senior IC Quality Team Lead (Telecom)
Builds
Telecom platforms including BSS, OSS, Charging & Rating Systems, and Customer Self-Service Portals
Domain
Telecom / Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise Quality Strategy, Quality Governance, QA/Test Team Leadership, KPI/SLA Definition, Risk Management, Process Audits, Mentorship, Test Strategy Development, Resource Planning, Defect Management, Release Validation, Executive Reporting, Vendor Management
Preferred skills
Experience with BSS, OSS, Product Catalog, Mediation Systems, Number Portability
Technologies
BSS, CRM, Order Management, Provisioning, Inventory, Assurance, Charging & Rating, Mediation, Number Portability
Responsibilities
Define and implement Enterprise Quality Strategy, Establish Quality Governance Framework, Lead QA/Test teams, Define and monitor Quality KPIs and SLAs, Drive continuous improvement initiatives, Manage quality risks and issue escalation, Conduct quality audits and process reviews, Mentor and coach QA engineers and test managers, Develop Test Strategy and Plan, Manage Defects and Regression, Coordinate UAT and Go-Live Reviews, Perform Executive Reporting and Steering Committee Presentations
Seniority
Senior, hands-on IC with leadership responsibilities
