MS DYNAMICS 365 CRM - Technical Lead
Core
Lead end-to-end technical design, development, customization, and delivery governance of Microsoft Dynamics 365 CRM/Customer Engagement solutions.
Role type
Senior IC Technical Lead (Dynamics 365 CRM)
Builds
Customized CRM solutions, integrations with enterprise systems, and Power Platform extensions
Domain
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Microsoft Dynamics 365 CRM technical implementation, C#/.NET development, Power Platform (Apps/Automate/Dataverse), Azure services, REST/SOAP API integration, CI/CD pipeline management, solution architecture, data migration
Preferred skills
Arabic language capability, experience with Egypt-based enterprise/government clients, Microsoft certifications in Dynamics 365/Power Platform/Azure, Omnichannel for Customer Service, Copilot Studio
Technologies
Microsoft Dynamics 365, Dataverse, C#, .NET Core, Azure Functions, Logic Apps, Azure DevOps, Power BI, SSIS, KingswaySoft
Responsibilities
Lead technical design and delivery governance, develop custom plugins and integrations, manage solution packaging and CI/CD pipelines, troubleshoot complex issues, provide hands-on technical leadership and mentoring
Seniority
Senior, hands-on IC with leadership responsibilities