Senior Mainframe Support Engineer
Core
Senior Mainframe Support Engineer responsible for deep-level troubleshooting, incident management, and maintaining z/OS, CICS, DB2, and related infrastructure.
Role type
Senior IC Mainframe Support Engineer
Builds
Production mainframe environments and IT services for private and public-sector clients
Domain
IT Operations / Mainframe Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
z/OS System Programming, CICS, DB2, Mainframe Network, Mainframe Storage, Mainframe Automation, ITIL/ITSM processes, Root Cause Analysis, Configuration Management
Preferred skills
10+ years in IT Operations, Infrastructure services support
Technologies
z/OS, CICS, DB2
Responsibilities
Incident management following ITIL standards, deep-level troubleshooting and Root Cause Analysis, maintaining technical documentation, implementing technical projects, conducting training and workshops, managing change and configuration via CMDB
Seniority
Senior, hands-on IC