VP, Operations
Core
Operations leader responsible for operationalizing project rollouts, managing cross-functional teams, and implementing systems to drive efficiencies and standardization for clients.
Role type
VP, Operations (Strategy & Execution)
Builds
Operational systems, processes, and tools for client project management
Domain
Media services / Agency operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Project management, workflow management, data collection and QA, budget management, SLA auditing, client/vendor liaison, process standardization
Preferred skills
Media planning and buying expertise, enterprise project facilitation, financial process optimization
Technologies
Asana, Smartsheet, MediaTools, Mediaocean, MS Office (Excel, Word, PowerPoint)
Responsibilities
Implement workflow management tools and lead project management processes; Facilitate enterprise-wide projects like QBRs and competitive reporting; Support tools/solutions including training and technical problem solving; Collect, cleanse, and integrate data from multiple systems; Drive financial processes and QA budgets; Liaise with clients, agencies, and vendors to optimize processes; Partner with Account Management to establish and audit SLAs
Seniority
VP, strategic leadership with hands-on execution
