Product Operations Technical Specialist, Counter Intrusion
Core
Maintain the health of deployed Counter Intrusion technology by triaging, diagnosing, and resolving incidents across a fleet of electromechanical systems.
Role type
Product Operations Technical Specialist (Counter Intrusion)
Builds
Sustain deployed Counter Intrusion systems for U.S. Government and allied partners
Domain
Defense technology / Counter Intrusion / Electromechanical systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
debugging electromechanical systems, root cause analysis, fleet health reporting, Linux command line, observability tooling, incident triage, stakeholder communication
Preferred skills
military or government agency experience, on-call support operations, software development tooling (Git), issue tracking tools (Jira)
Technologies
Linux, DataDog, Grafana, Palantir Foundry, Jira, Git
Responsibilities
Triage, diagnose, and root cause product incidents; assess and improve fleet observability and telemetry; develop fleet health reporting; interface with internal operations and product teams; support global customers; perform maintenance on hardware
Seniority
Mid-level, hands-on IC