Sr. Product Engineer- Observability, ArcGIS Enterprise
Core
Design and implement observability patterns, AI-driven root cause analysis, and data-driven sizing recommendations for ArcGIS Enterprise.
Role type
Senior Product Engineer (Observability)
Builds
ArcGIS Enterprise observability pipelines, AI/ML models for troubleshooting and capacity guidance
Domain
GIS, Enterprise Software, Observability, Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
Observability concepts (metrics, logs, traces, SLIs, SLOs), Prometheus, Grafana, Test automation, Python/Java, Customer needs translation
Preferred skills
Capacity planning, Chaos engineering, Kubernetes resource management, Large-scale distributed systems, AWS/Azure deployment
Technologies
ArcGIS Enterprise, Kubernetes, Prometheus, Grafana, Python, Java, AWS, Azure
Responsibilities
Translate customer needs into technical requirements; Design end-to-end observability pipelines; Contribute to AI-driven Root Cause Analysis design; Partner on data-driven sizing models; Collaborate on software releases; Troubleshoot customer issues; Certify software quality
Seniority
Senior, hands-on IC
