ProdOps Engineer 3
Core
Stabilize large-scale production systems through incident management, monitoring, and automation in a 24/7 environment.
Role type
Senior IC Production Operations Engineer (SRE)
Builds
Reliable, customer-facing production systems
Domain
Application Security / DevSecOps / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Incident management, Root cause analysis, Automation scripting, Kubernetes orchestration, Cloud platform management, Observability, Runbook creation, Technical mentorship
Preferred skills
Leading major production incidents, Driving operational maturity, Influencing architecture decisions
Technologies
Go, Python, Shell, Perl, Docker, Kubernetes, Helm, Terraform, Jenkins, Harness, GitHub Actions, ArgoCD, GitLab CI, Prometheus, Grafana, ELK, Datadog, New Relic, Loki, Git, GitHub, GitLab
Responsibilities
Own and manage critical production incidents end-to-end, Perform root cause analysis and drive corrective actions, Automate operational tasks to reduce toil, Maintain dashboards, alerts, runbooks, and SOPs, Handle customer-facing communications during incidents, Provide technical leadership and mentorship to junior engineers
Seniority
Senior, hands-on IC with leadership responsibilities
