Senior Software Engineer, Backend (AI Agent)
Core
Design and maintain scalable, robust backend architectures and server solutions for high-volume AI Agent interactions.
Role type
Senior Software Engineer, Backend (AI Agent)
Builds
Server infrastructure and backend services supporting Cresta's conversational AI agents and proprietary models.
Domain
AI / Customer Experience / Cloud Infrastructure
Deliverable
production ML models
Required skills
Backend system architecture, API design (gRPC, REST), High-performance database schema design (SQL/NoSQL), Containerization (Kubernetes, Docker), Cloud platforms (AWS/Azure/GCP), AI Agent system integration
Preferred skills
Experience with Virtual Agent or AI Agent systems, Cloud security and compliance standards
Technologies
Kubernetes, Docker, gRPC, REST, SQL, NoSQL, AWS, Azure, Google Cloud
Responsibilities
Design, develop, and maintain scalable backend architectures for AI Agent solutions; Collaborate with cross-functional teams to integrate AI Agents; Lead initiatives to enhance system scalability and reliability; Optimize server response times and process large data volumes; Implement security measures and cost-reduction strategies in backend systems
Seniority
Senior, hands-on IC
