Principal Solutions Architect, Professional Services (West Coast Preferred)
Core
Build and scale Docker's Professional Services organization by acting as a trusted advisor to enterprise customers and partners, designing reference architectures for agentic AI workloads, and driving cross-functional alignment to accelerate service revenue and platform expansion.
Role type
Principal Solutions Architect (Professional Services)
Builds
Repeatable reference architecture patterns, customer-facing technical collateral, SOW templates, and service offerings for Docker's AI platform and containerization tools.
Domain
SaaS / Infrastructure / Enterprise Software / AI / Containerization
Deliverable
production ML models | product features | client delivery
Required skills
Enterprise architecture design, agentic AI toolchain design, container and software supply chain security, enterprise integration (Identity Providers, SSO), stakeholder management, service delivery strategy, reference architecture codification, GTM alignment.
Preferred skills
AI platform architecture in large enterprises, system integrator ecosystem enablement, consulting with Fortune 500 regulated sectors, AI security architecture.
Technologies
Docker, Kubernetes, MCP (Model Context Protocol), LLMs, Identity Providers (Okta, Azure AD, LDAP/Active Directory), OIDC, SAML, SSO.
Responsibilities
Develop and codify repeatable reference architecture patterns for self-hosted and air-gapped deployments; Translate reference architectures into customer-facing technical collateral and SOW templates; Act as a trusted advisor to enterprise customers on containerization and AI workflows; Lead technical discovery and architecture engagements for complex enterprise environments; Drive alignment and decision-making across multiple stakeholders without direct reporting lines; Directly deliver or oversee service engagements to meet revenue and ARR targets.
Seniority
Principal, strategy & mentorship