Sun King Store Executive

Locations: Lusaka, Zambia

About the role:
The Sun King Store Executive  at Sun King will ensure that the overall performance targets of the store are met both in terms of quality and quantity. 

• Receive stock and keep track of inventory from the warehouse.
• Manage and issue out stock as per FIFO standards.
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep off-the-shelf sales details.
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate it for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Prepare daily on-hand stock report
• Report on daily issued out stock for replacement and or replenishment
• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic checks on the faulty units before replacement
• Conduct basic repairs on the in-warranty returns
• Ensure the center is well maintained and tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair workbench in line
• Observation of safety procedures to avert hazards at the workbench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Help Energy Officers and coordinate with the Call Center in resolving customer queries.

• Has a Bachelor’ Degree or Diploma from a recognized institution in any related field.
• Has 2 years hands on experience in a service center
• Has effective communication skills
• Has broad knowledge of the Sun King products
• Can demonstrate high levels of integrity with a proactive and positive attitude.
• Has a strong customer focus
• Is a team player with high levels of flexibility
• Has proven report-writing experience
• Possess strong problem-solving skills
• Is computer literate with working proficiency in MS Excel and MS Word.

• A platform for professional growth in a rapidly expanding, high-impact sector.
• Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
• A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
• Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.