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Senior Manager, Product Operations

Toronto💼 Full-time🗓 2026-05-21 → 2026-09-26

Core

Building and scaling systems, processes, AI innovation, and tooling to power how product teams plan, execute, and deliver.

Role type

Senior Manager, Product Operations

Builds

Operational frameworks, scalable processes, AI workflows, and product/engineering tooling

Domain

SaaS / Education Technology

Deliverable

product features

Required skills

Systems thinking, cross-functional leadership, AI tools and automation, product development processes, Agile methodologies, analytical and financial acumen, project management, stakeholder influence

Preferred skills

Experience in SaaS product environments, experience with Jira or similar platforms

Technologies

Jira, AI tools

Responsibilities

Own and scale product operations frameworks (OKRs, planning cadences), design and implement scalable systems and processes, leverage AI and automation to streamline workflows, own and optimize the product and engineering tooling ecosystem, build and maintain resource planning and capacity models, lead cross-functional operational initiatives, develop reporting frameworks and dashboards

Seniority

Senior, hands-on IC

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