Family Violence Crisis Specialist - Brief Intervention
Core
Provide telephone and web-based crisis intervention, risk assessment, and safety planning for adult and child victim-survivors of domestic and family violence.
Role type
Specialist brief intervention case manager
Builds
Crisis response and safety plans for victim-survivors
Domain
Social services / Family violence / Crisis intervention
Deliverable
client delivery
Required skills
Risk assessment using MARAM Framework, trauma-informed practice, crisis intervention, safety planning, telephone and web-based communication, case management, cultural safety for diverse communities
Preferred skills
Telephone or web-based counselling experience, brief intervention case management experience, MARAM Comprehensive (Tier 1) training
Technologies
MARAM Framework
Responsibilities
Provide telephone and web-based crisis intervention, deliver brief intervention case management including risk management, assess and respond to family violence risk using the MARAM Framework, maintain accurate client records, contribute to continuous quality improvement initiatives
Seniority
Mid-level, hands-on IC