WFA Employment Coach
Core
Match customers to employment interventions, address barriers to work, and facilitate job placement.
Role type
Employment Coach (IC)
Builds
Sustainable employment outcomes for job seekers
Domain
Social services / Employment services
Deliverable
client delivery
Required skills
customer service, job matching, group facilitation, stakeholder liaison, computer applications proficiency, reverse marketing
Responsibilities
Ensure customer understanding of program requirements, coordinate assistance to improve employment prospects, deliver group-based sessions for non-vocational skills, develop relationships with community organizations, review customer requirements regularly, conduct reverse marketing calls to employers