Behavioral Health Complex Care Manager, Full Time
Core
Identify and engage high-risk, complex clients with behavioral health and social determinants of health issues for intensive clinical care management and service coordination.
Role type
Senior IC behavioral health complex care manager
Builds
Client-centered care plans and coordinated access to medical, behavioral health, and social services for high-utilization patients
Domain
Behavioral health and social services within the Medicaid/safety-net population
Deliverable
client delivery
Required skills
comprehensive bio-psycho-social-spiritual assessment, care plan development, service referral coordination, crisis risk assessment, interdisciplinary collaboration, community resource navigation, HIPAA compliance, electronic health record utilization
Preferred skills
bilingual/multi-lingual skills, experience with psychotic disorders, personality disorders, and substance use disorders
Technologies
electronic health record systems
Responsibilities
Identify and engage appropriate clients for complex care management; execute comprehensive assessments and develop client-centered care plans; refer clients to necessary services including medical treatment, housing, and transportation; provide mobile care management and off-site discharge planning; monitor client utilization of care including ED visits and inpatient admissions; independently address behavioral health crises and develop crisis treatment plans; document progress and submit accurate billing.
Seniority
Senior, hands-on IC