Forward Deployed Engineer
Core
Architect, design, and implement DevSecOps, FinOps, and Engineering Excellence solutions for enterprise customers to streamline platform deployments and optimize CI/CD processes.
Role type
Senior Customer Solutions Engineer (DevSecOps/FinOps)
Builds
Optimized Harness platform setups, automation patterns, and reference architectures for enterprise clients
Domain
AI Software Delivery / DevSecOps / FinOps
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
DevOps, Kubernetes, CI/CD tools, Cloud platforms, Infrastructure as Code, Linux, Scripting
Preferred skills
AI tooling, Model Context Protocol, Customer-facing solution delivery, Pre-sales/Post-sales collaboration
Technologies
Kubernetes, Jenkins, GitHub, Gitlab, Bamboo, TeamCity, TravisCI, Bitbucket, Jira, ServiceNow, Helm, Kustomize, PCF, OpenShift, AWS, GCP, Azure, Terraform, CloudFormation, Linux, Python, Bash, Powershell, AppDynamics, New Relic, Dynatrace, Instana, Prometheus, ELK, Splunk, Sumo Logic
Responsibilities
Engage with customer technical teams to analyze current DevSecOps/CI/CD processes; Architect and implement optimized Harness setups; Interface with executive teams to align technical goals with business objectives; Develop best practices and automations; Document onboarding processes; Consult on DevSecOps/CI/CD best practices; Collaborate with Pre-sales and Post-sales teams.
Seniority
Senior, hands-on IC with customer-facing responsibilities