FMS Product Technical Support
Core
Provide technical support and maintain the uptime, reliability, and performance of a bespoke Fleet Management System (FMS) for mining operations, acting as a bridge between product development and mine site operations.
Role type
Senior IC Linux/DevOps support engineer
Builds
Fleet management system infrastructure (servers, databases, core services) for mining fleet operations
Domain
Mining & Energy / Industrial IoT
Required skills
Linux system administration, Python scripting, Bash/PowerShell, SQL, TCP/IP networking, configuration management (Octopus Deploy/Ansible), Docker containers, database troubleshooting, automation scripting
Preferred skills
Fleet management systems (MineStar, FrontRunner), autonomous haulage systems, OT/IT cybersecurity, Node JS/React, CCNA/Red Hat/VMware certifications
Technologies
Linux (RHEL, Ubuntu, CentOS), Grafana, Octopus Deploy, Artifactory, Docker (Swarm, OpenShift), Python, Bash, PowerShell, SQL
Responsibilities
Manage and maintain technical infrastructure including servers, VMs, and databases; Monitor system performance and implement improvements; Deploy software releases and manage artifact repositories; Troubleshoot complex backend issues and connectivity problems; Develop automation scripts and custom tools; Coordinate deployments during maintenance windows; Manage backup, disaster recovery, and high availability solutions.
Seniority
Mid-level, hands-on IC
