BTIG APAC Technology: Front Office Technical Support Specialist
Core
Provide dedicated front-line technical support for a trading and operations group, ensuring reliable day-to-day operation of local network, storage, data-center, and desktop environments.
Role type
Front Office Technical Support Specialist
Builds
Local network, storage, data-center, and desktop systems supporting the trading desk
Domain
Financial Services / Front Office Trading
Deliverable
infrastructure
Required skills
Microsoft Office administration, SharePoint, Active Directory, network support, storage services, Linux virtual machine management, VBA scripting, Python scripting, incident troubleshooting
Preferred skills
Front office trading platform support (Fidessa, Triton), database operations, storage migration programs
Responsibilities
Provide responsive hands-on technical support to trading and operations users; Support and maintain desk-level Microsoft Excel, VBA, and Python tools; Administer Microsoft Office, SharePoint, Active Directory, and storage services; Build, maintain, and retire Linux virtual machines; Diagnose and resolve desktop, systems, access, and connectivity incidents
Seniority
Mid-level, hands-on IC