Senior Project Transition Manager
Core
Leads the transition of projects and capabilities into operational service for NATO's communication and information technology infrastructure, managing local operations, incidents, and service levels.
Role type
Senior Project Transition Manager (IT Operations)
Builds
NATO enterprise-wide information technology infrastructure and operational services
Domain
Defense / Aerospace / Cybersecurity
Required skills
Project transition management, Incident management, Problem management, Change management, Service level management, Budget and cost management, Vendor and contractor management, Risk management, Stakeholder communication, Operational readiness planning
Preferred skills
ITIL framework expertise, Security clearance eligibility, Defense sector experience
Technologies
IT infrastructure, Cybersecurity systems, Command and Control systems, Satellite communications, Electronic warfare systems, Information management platforms
Responsibilities
Lead project transitions to operations, manage local IT operations and infrastructure, handle incident and problem resolution, oversee change control processes, negotiate and monitor service levels, manage operational budgets and vendor performance
Seniority
Senior, hands-on IC