Associate Manager, Clinical Care Operations
Core
Manage operations to train support providers for clinical trials delivering psychedelic treatments for treatment-resistant depression and PTSD.
Role type
Associate Manager, Clinical Care Operations
Builds
Trained support providers for clinical trials
Domain
Biotechnology / Clinical Research / Mental Health
Required skills
Clinical research operations, Training operations, Event scheduling across time zones, Consultant/vendor management, Project management software (Smartsheet, Trello, Jira), Excel, GCP/ICH/FDA regulations, Quality Management Systems, eTMF filing
Preferred skills
Zoom management, Rise e-learning authoring tool, Audio/video editing software, GDocP
Responsibilities
Schedule training events across time zones, Support smooth operations for live online trainings, Partner with trainers and CRO to ensure on-time training completion, Assess support provider competency during training, Manage updates to support provider training materials, Support inspection readiness through adherence to processes and documentation, Ensure compliance with ethical and scientific standards and regulatory requirements