Customer Payments Graduate
Core
Reconcile client funds and outbound payments, investigate unallocated funds, verify remitter data, and process SWIFT/domestic payment queries and returns for a global FinTech.
Role type
Graduate-level payments operations specialist
Builds
Client payment flows and fund reconciliation across a global banking network
Domain
Financial services / Payments / Banking
Required skills
Reconciliation, fund investigation, payment verification, SWIFT message processing, data validation, time management, independent research
Preferred skills
Spanish language proficiency, other foreign languages
Technologies
SWIFT (MT199, MT192, MT195/6, MT999), SWIFT GPI, MS Office (Excel, Word, Outlook)
Responsibilities
Reconcile client funds and outbound payments across bank accounts; Investigate unallocated or non-received funds; Verify remitter bank account data; Process payment returns and rejections; Manage SWIFT query messages and domestic payment issues; Assign currency accounts to clients; Communicate task status and escalate problems.
Seniority
Graduate, entry-level