CareerPlan

Team Lead - Ongoing Monitoring

South AfricaRemoteFull-time2026-11-03 → 2026-11-11
Hybrid

Core

Lead the Ongoing Monitoring team to ensure effective and efficient client service within a regulated fund services and technology business.

Role type

Senior Team Lead, Ongoing Monitoring (AML/KYC)

Builds

Ongoing Monitoring service line for private funds and investors

Domain

Fintech, Private Markets, AML/CFT, KYC

Deliverable

client delivery

Required skills

AML/CFT law expertise, KYC technical expertise, Task Management, Stakeholder management, Project Management, Coaching & Mentoring, Leadership

Preferred skills

None stated

Technologies

None stated

Responsibilities

Recruit and retain productive staff; Monitor and maximize staff productivity; Ensure staff work within specified processes; Interact with clients, lawyers, investors, and administrators; Identify and support productivity and training needs; Encourage a culture of continuous improvement; Own the Ongoing Monitoring service line; Ensure activity reflects a defined process; Act as central point of contact for procedural and AML queries; Maximize technology use in processes; Control daily work allocation; Measure and report staff performance; Act as central contact for high-risk profile reviews.

Seniority

Senior, hands-on IC with team leadership